Privacy Notice – Jansa Oil Limited
1. Introduction
At Jansa Oil Limited, we are committed to safeguarding your personal information when you engage with our services. “Personal data” refers to any information that identifies an individual, either directly or indirectly—such as name, address, email, ISP details, and cookies.
This Privacy Notice outlines how we collect, use, store, and protect your personal data during activities including, but not limited to, the supply of fuel, lubricants, storage tanks, generators, related products and services, online interactions, and recruitment processes.
We adhere strictly to data protection laws, ensuring that your personal data is:
• Processed lawfully, fairly, and transparently
• Collected for specific, legitimate purposes
• Limited to relevant information
• Accurate and kept up to date
• Retained only as long as necessary
• Secured with appropriate measures
This notice explains who we are, what personal data we collect, why we collect it, how long we retain it, how we keep it secure, your rights under data protection law, and how you can contact us.
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2. Who We Are
Jansa Oil Limited is registered in Nigeria under CAC registration number 1862332, with its registered office located at:
3 Furo Ezimore Street, Lekki, Lagos, Nigeria.
We provide fuel, lubricants, storage tanks, generators, and associated services to commercial and domestic customers across Nigeria.
Contact Information
Data Protection Manager
Telephone: 0802 990 4966 (Mon–Fri, 08:30–17:30)
Email: sales@jansaoil.com
Website: www.jansaoil.com
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3. Whose Data We Process
We process the personal data of:
• Customers
• Suppliers and service providers
• Business advisers and consultants
• Employees and job applicants
• General enquirers and complainants
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4. Why We Process Your Data
We process your personal data under one or more of the following legal bases:
• With your consent
• In performance of a contract
• To meet legal obligations
• In pursuit of our legitimate business interests (where these do not override your rights)
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5. How We Collect Your Data
We may collect data from:
• Online forms and enquiries on our website
• Direct communication (emails, phone calls)
• Public sources (e.g., LinkedIn, corporate registries)
• Third-party service providers (e.g., debt recovery, contractors)
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6. How You’re Informed
You can always request a free copy of this Privacy Notice via the contact information above.
Where we collect your data indirectly, we will inform you and direct you to this Privacy Notice within 30 days.
Updates to this notice will be published and clearly indicated on our website and business documents.
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7. Why and How We Use Your Data
7.1 Contact and Company Information
Used for:
• Fulfilling contractual obligations (e.g., product delivery, invoicing)
• Providing service updates or product information relevant to your interests
We may contact existing customers by email/SMS with related product offers. New customers will be contacted for marketing only with prior consent.
You may opt-out anytime by using the unsubscribe option or contacting us directly.
We may also share contact information with our agents and third-party partners for delivery coordination or related services.
7.2 Employment and Recruitment
Used solely for recruitment purposes. Unsuccessful applications will be deleted unless permission is granted to retain them for future opportunities.
7.3 Financial Information
Bank and payment details may be used for transactions, including direct debits or refunds. All payment data is handled securely and in compliance with applicable regulations.
7.4 Call Recordings
Incoming and outgoing calls may be recorded for training, audit, and security purposes.
7.5 Correspondence
We retain emails, contracts, invoices, and other documentation as part of our business or legal obligations.
7.6 IP Addresses and Cookies
We collect anonymized data like IP addresses and use cookies (e.g., Google Analytics, Lucky Orange) to understand website usage and improve user experience.
You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality.
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8. Sharing Your Data
We may share your personal data with:
• Regulatory authorities (e.g., DPR, law enforcement)
• Credit agencies and professional advisers
• Other Jansa Oil group companies
• Third-party suppliers/contractors
• Potential buyers (in the case of a business sale)
• Any party, if required to comply with legal obligations or to protect safety and property
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9. Data Security
We implement robust technical and organizational measures to protect your personal data. Staff receive regular training, and our data protection policies are reviewed periodically to ensure ongoing compliance and effectiveness.
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10. Data Retention
We keep your data only as long as necessary:
• Accounting records (e.g., invoices): at least 6 years
• Contractual records: at least 6 years
Retention periods are regularly reviewed and adjusted as needed.
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11. Your Rights
You have the following rights regarding your personal data:
11.1 Right to Be Informed
This document serves as our formal notice.
11.2 Right to Access
You can request access to your data by emailing sales@jansaoil.com or contacting us by phone. We’ll verify your identity and respond within one month.
11.3 Right to Rectification
If your data is incorrect or incomplete, contact us to update it. Supporting documentation may be required.
11.4 Right to Erasure (“Right to Be Forgotten”)
You may request deletion of your data, unless we have legal grounds to retain it.
11.5 Right to Restrict Processing
You may request limitations on how we use your data in certain circumstances.
11.6 Right to Data Portability
You may request data in a transferable format (e.g., for invoices or transaction history).
11.7 Right to Withdraw Consent
Where consent is the basis for data use (e.g., marketing), you can withdraw it at any time.
11.8 Right to Object to Automated Decisions
You may request human review of automated decisions (e.g., credit checks). Contact us if you’d like to understand or challenge such decisions.
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12. Reporting Concerns or Complaints
If you have a concern about how we handle your data, please contact us first so we can address it:
Data Protection Manager
Jansa Oil Limited
Phone: 0802 990 4966
Email: sales@jansaoil.com
We aim to acknowledge concerns within 2 business days and resolve them within 28 days.
If unresolved, you may contact the Nigerian Data Protection Commission (NDPC) or equivalent supervisory authority.
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13. Complaints to a Supervisory Authority
If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority—such as the NDPC in Nigeria.
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14. Automated Decision-Making
Some processes (e.g., credit checks) may involve automated decisions necessary for entering or performing a contract. You may contact us to understand or contest such decisions.
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15. Links to Other Websites
Our website may contain links to external websites. This Privacy Notice applies only to our website; we are not responsible for the privacy practices of other sites.
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16. Contact Us
For any questions or suggestions regarding this Privacy Notice:
Phone: 0802 990 4966
Email: sales@jansaoil.com
Website: www.jansaoil.com
Postal Address: 3 Furo Ezimore Street, Lekki, Lagos